First I created mockups with layout and navigation suggestions. I added visual elements, improved hierarchy in the navigation and text content. The site was published with a online website builder tool.

To solve the UX design challenges, we got to know the user from the effect map. It gave a great oveview of the different users and their needs.

Togheter with a senior UX I discussed the content and architecture of the existence site, brainstormed and draw the new site on whiteboards. After we closed a solution I took the whiteboard sketches and created concrete mockups based on Telenor's new design website guidelines.